When I discuss anything related to my work and business I always stress the importance of connecting with my clients. I’ve connected with clients on different levels — some we just have a professional relationship and with others when we first talk I feel that I have meet a new online friend (but we still keep it professional of course).
There are different ways that I connect with clients and I love to find things that we might have in common — it just makes the process a extra fun and also makes my clients feel more comfortable with the process. :)
But the most important connection is one where we both have respect for our skills. Respect is 100% important for any relationship, including a working one. When my clients respect my skill and work — it makes me feel comfortable with them. That doesn’t mean they have to like everything I create, but they understand that creating takes time and effort.
I’ve had situations (just a few) where the client doesn’t really respect my work and I hear things such as “I could have done this” or “You did this quickly so let’s add a few more things”. This taught me the lesson that when I initially speak with a potential client — I have to feel that they respect my work. And its a two-way street, I also show and offer the same respect to my clients.
While working with Dr. Nicoline Ambe on her website redesign I felt that she truly respected my time and my work. She provided me with feedback but also accepted my suggestions. She was also so kind and considerate anytime we spoke on the phone. It was amazing! These are the experiences that I love and I am truly lucky to have so many clients that are like this.
She is also a major inspiration — with a Bachelor’s Degree, two Master’s Degrees, a Ph.D. in Law (!!!). She mission is to teach parents how to be a part of their children’s education — which is such an amazing thing to do. I know during my childhood my parents would have loved someone to help them navigate the education system in the US. So make sure to check out her brand new website and see all the great things she is doing!
A few words from Nicoline
I’d like to express excitement with my new website. I have received several compliments already, and that lets me know people are paying attention. Thanks for your professionalism, patience, and excellence in delivering exactly the website I need to capture my vision. I’m over-the-top pleased with the final product! I look forward to working with you again in the future.
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To see more of my latest projects make sure to visit my portfolio.